The Claims Consulting Practice of Marsh has been established to handle all aspects of motor and liability insurance claims from notification to settlement. Our team of highly qualified professionals have in-depth knowledge of the Irish legal system and the local insurance market, and can provide you with independent claims advice and guidance.

We work in close co-operation with our clients to develop a claims programme which is tailored to suit our clients individual needs in order to ensure that their claims are handled in the most proactive, professional and cost effective manner at all times.

Our claims management services include:

• Full claims adjusting service;
• File audit programme;
• Run off claims adjusting;
• Uninsured loss recoveries;
• Training Seminars.

Claims Administration Services

Our claims handling division offers full claims administration service to our corporate clients in the following areas of business: Employer Liability; Public/Product Liability and Motor. The purpose of this service is to process all claims correspondence between client and Insurer and other service providers such as Loss Adjusters, Motor Assessors, Solicitors etc.

Our dedicated claims handlers oversee the claims handling process from notification to settlement and our core services include:

• Confirm Cover in force;
• Notify Insurer of claim;
• Assess the adequacy of supporting documentation;
• Provide a prompt response to enquiries from Clients and Insurers;
• Maintain up to date records of all claims transactions to facilitate the production and analysis of claims statistics;
• Liaise with Insurers and Loss adjusters to achieve quick and fair settlement of claims using all possible means to protect our client’s interests;
• Monitor claims to ensure Insurer performance.